Frequently Asked Questions

To contact our Customer Service team please email [email protected] or call on 1800 571 960. For all other enquiries, please click here to find the contact details of the relevant team.

Yes! Don't forget - as a medical professional, you are eligible to claim the cost of CPD education on your tax return.

Whether it be attending conferences or facilitated learning, professional development is essential to stay ahead in your career. Find out more here.

The program for each of our four GPCE conferences is typically launched 3 months before each event date. To ensure you receive an email as soon as the program launches for each event, register your interest here.

The General Practice Conference & Exhibition (GPCE) is Australia’s leading primary care event. The GPCE is widely recognised as one of the most important educational events on the general practice calendar and is where healthcare professionals come to discover the latest medical innovations, learn about novel approaches to care and interact with industry leaders and peers.

GPCE welcomes all healthcare professionals working in or with an interest in primary care including GPs, Nurses, Practice Managers, Registrars and Allied Health Professionals.

GPCE is a professional medical education event, strictly intended for registered Healthcare Professionals. In line with regulatory requirements including, but not limited to, The TGA Code (which prohibits advertising prescription-only medicines to the general public, which includes minors),  individuals that are not Healthcare Professionals, including, but not limited to, children under the age of 18, are not permitted in any areas of the conference where prescription only medicines or other therapeutic goods are promoted or discussed, except as set out below. This includes, but is not limited to, trade exhibition areas and educational sessions. Canvassing or soliciting for business by non-exhibitors or unauthorised personnel during the conference or exhibition is strictly prohibited and appropriate action will be taken if this is breached.

Exception – Breastfeeding Mothers

We understand and support the needs of breastfeeding mothers. Babies accompanying a breastfeeding parent may be permitted entry under certain conditions. In these cases, a disclaimer must be signed on site, and you are required to notify GPCE in advance so that GPCE can make any necessary arrangements.

Yes! If you require accommodation, we have organised special rates for delegates to enjoy in close proximity to all four GPCE venues, in partnership with our accommodation provider, Ozaccom. Discounted accommodation options will be available to book once each event has launched. Please keep an eye out for emails or visit the “Visit” section of the show website. 

Complimentary parking is available for all Platinum Club members. If you are not a Platinum Club member, then standard parking rates are available. For further details on parking options and rates for each venue, please visit the “Visit” section of the show website in question once registration has launched. Please note - parking is subject to availability on the day at each venue.

Morning tea, afternoon tea and lunch is provided for all attendees at the GPCE. If you have any dietary requirements, please ensure you include this when you are registering.

The Platinum Club is GPCE's loyalty program. If you have you attended a GPCE event at least twice between 2023 and 2025, you are eligible for Platinum Club membership. As a Platinum Club member, you have access to a number of exclusive benefits:

• 30% discount on standard Conference Pass registration rates for you and a colleague*
• Complimentary parking on event days**
• Guaranteed place in any Advanced Course if booked during Early Bird***
• A complimentary Platinum Club Pin
• Booked members will receive a priority call in advance of the event

Platinum Club Members will receive a discount code to use during online registration to receive the Platinum Club member's rate. Please keep an eye out for this in our emails.

* Subject to having two or more paid registrations associated with previous events between 2023 and 2025.

**Complimentary parking available only at the car parks at each show venue on event days.

*** Subject to availability at time of booking and session capacity.

The Digital Showbag and Passport Competition are both activations that help connect delegates and exhibitors, to create meaningful and rewarding connections on site. Delegates have free access to the Digital Showbag prior to going on site, giving them the opportunity to view all offers and plan their exhibitor visits. Once on site, delegates can collect a physical Passport Game card from Registration, encouraging them to visit these exhibitors to collect a stamp, giving them a chance to win $5,000!

* The Digital Showbag and Passport Competition is only available at the Sydney and Melbourne events

Delegates are scanned upon entry into the event to ensure attendance and registration. Exhibitors and sponsors have the opportunity to scan your details through our smartphone app, Lead Manager, to collect delegate information. By allowing an exhibitor or sponsor to scan your name badge, you are allowing them to send you relevant follow-up information.

The expo floor closes at 4:15 everyday. 

If you do not fall within the above mentioned “healthcare professional” category, then entry into the event will be refused.

If you are a media representative and wish to gain entry to the event, approval is required prior to the event. Please contact John Curran (Marketing Manager) via [email protected].

Support your face-to-face education with our sister site, ThinkGP - Australia's #1 provider of online accredited CPD education for healthcare professionals.

Sign up for free today to access a broad range of high-quality educational activities, designed to keep you up to speed with the latest topics in primary care - free, online, anytime.

Keep up to date with the latest news and event updates and follow us on Facebook, @GPCE on X or join the General Practice Conference & Exhibition Linkedin Group.

There are three different ticket options for GPCE:

• Deep Dive Full Access Pass: For GPs who want a full GPCE immersion experience. Includes all advanced courses, clinical sessions and CPR and full expo access.
• Clinical Sessions Pass: For GPs who want broad coverage across everyday topics. Ability to purchase CPR.
• Exhibition Taster Pass: Ideal for quick visits, practice owners, and anyone wanting a taste of both the expo and education without committing to a full pass.

For a full breakdown of prices and inclusions, please click here.

You will be charged the Clinical Sessions Pass daily rate. For Sessions Pass rates, please visit the Pricing page.

You will be charged the Deep Dive Full Access Pass daily rate. For rates, please visiting the Pricing page.

Only GPs can attend on a Deep Dive Full Access Pass.

Deep Dive Full Access Passes only. However, if you’re attending on an Exhibition Taster Pass or Clinical Sessions Pass, you can add CPR to your session selection for $138. Please note that if you have registered for CPR training, you’ll be required to bend down and kneel to perform CPR as part of the training. 

Deep Dive Full Access Passes only. However, if you’re attending on a Clinical Sessions Pass, you can upgrade to a Deep Dive Full Access Pass to allow you to attend an Advanced Course(s). If you decide to attend an Advanced Course after you have submitted your Clinical Sessions Pass registration, you can do so by calling the team on 1800 571 960. Please note that Advanced Course registration is subject to availability.

Early Bird and Platinum Club discounting is only available on Deep Dive Full Access Passes. The Clinical Sessions Pass is a new pass type designed and structured with value in mind. 

Cancellation requests must be made in writing to [email protected]. We offer a 5-day cooling off period from the date of booking with a 100% refund policy (valid only up to bookings made before 7 working days of the event). Cancellations made before the Early Bird period for each event will receive a 50% discount. Cancellations made after the Early Bird period for each will not be refunded. Early Bird periods for each event can be found once each conference launches. Substitute delegates will be accepted. Please note that only one promo code can be used with each booking.

A tax invoice can be found on your registration confirmation email. If you have trouble locating and/or accessing this please reach out to [email protected].

Advanced Courses provide quality, structured education directed to achieving demonstrable changes in the performance, knowledge, skills, behaviour and attitudes of GPs. Each module consists of a predisposing activity, a series of structured sessions during the conference, an evaluation and a reinforcing activity. 

All accreditation documentation can be found via the online Delegate Hub.

The 1-hour Education Sessions have been designed to give GPs the skills needed to manage the growing burden of chronic disease in general practice. Education Sessions are available to any Clinical SessionsPass or Deep Dive Full Access Pass delegates.

A predisposing activity is an activity that must be completed prior to commencing an Advanced Course at the conference; examples include reading articles, collecting case studies, or answering pre-workshop questions. Your predisposing activity(s) will be available via the online Delegate Hub approximately 4 weeks prior to the conference.

After the conference you will also be asked to complete a reinforcing activity and an activity evaluation form via the online Delegate Hub.

Exhibition Taster Pass delegates are able to attend 1 session per day – either the Keynote or Key Topic. Clinical Sessions Pass and Deep Dive Full Access Pass delegates are able to attend up to 6 sessions per day.

To view your timetable please refer to your booking confirmation email. Otherwise, should you have any queries in relation to your registration or would like to make changes to your session selections, please call 1800 571 960 as this can only be done via phone.

For more information please click here. 

The Delegate Hub is our online platform for all your accreditation needs. You can access your Delegate Hub account at home or office to complete your evaluations following your sessions. Evaluations are compulsory to receive your CPD accreditation. Once evaluations have been completed, PDF certificates of completion will be available for download. Post show evaluations need to be completed by 1 February 2026 for all GPCE 2025 attendees.

For most sessions, speaker notes will be available for sessions attended via the Delegate Hub 1-week after the conference.

Every session at GPCE is accredited. For details on how many hours are accredited per session and the breakdown, please click here.