Frequently Asked Questions
What is the GPCE?
The General Practice Conference & Exhibition (GPCE) is Australia’s leading primary care event. The GPCE is widely recognised as one of the most important educational events on the general practice calendar and is where healthcare professionals come to discover the latest medical innovations, learn about novel approaches to care and interact with industry leaders and peers.
The GPCE welcomes all healthcare professionals working in or with an interest in primary care including GPs, Nurses, Practice Managers, Registrars and Allied Health Professionals.
What is the Platinum Club?
The Platinum Club is a loyalty club to reward those healthcare professionals who consistently attend the GPCE. You must have attended at least two GPCE events in the last three years as a paying delegate to qualify for membership.
Platinum Club members receive a number of benefits including discounted registration rates, first look at the conference program & complimentary parking at each event. For more information, please click here.
Registrations, Refunds and Cancellations
I am unable to attend. Am I able to get a refund?
Due to the current circumstances, if you have paid for registration and are no longer able to attend, a full refund is available. To request a cancellation simply call 1800 571 960 or email email@example.com.
Am I entitled to a refund if I have bought tickets for GPCE Brisbane or GPCE Sydney but no longer wish to attend due to concerns about COVID-19?
If you no longer wish to attend the GPCE Brisbane or GPCE Sydney due to concerns about COVID-19, simply call 1800 571 960 or email firstname.lastname@example.org.
What is the process for cancelling my registration?
Cancellations must be made in writing to email@example.com. We offer a 5 day cooling off period from the date of booking with a 100% refund policy (valid only up to 7 days before the event). Outside of the cooling off period, cancellations made up to 6 weeks before the event will receive 50% refund. Cancellations made under 6 weeks to the event will not be refunded. Substitute delegates will be accepted.
Are there any booking terms and conditions?
Registrations must be made at the same time by phone. Can only be used in conjunction with early bird offers. Offer only valid within early bird period. Group booking discounts equal 10% off standard rates after early bird rates expire.
Am I entitled to compensation for any GPCE related travel or accommodation expenses?
The conference organisers are not liable for any travel or accommodation costs associated with the date change of GPCE Sydney, or if you choose to cancel your registration for GPCE Brisbane. For accommodation booked through GPCE’s partner Ozaccom+, you will need to email them directly at firstname.lastname@example.org with any request of cancellation.
Note that if you have booked on the event rate, there would be no fees incurred for cancelling prior to 7 business days of the arrival date.
I booked accommodation through GPCE. What happens to my booking? Do I need to rebook the accommodation?
If you booked through our hotel partner (Ozaccom+), they will be reaching out to you via email with regards to your booking.
Please note, your rooms will not automatically be changed to the new event dates as different rates may apply.
Should you wish to contact Ozaccom+ regarding your booking please email email@example.com
Is the conference accredited?
GPCE education activities are accredited with both the RACGP CPD program and the ACRRM PDP program.
The GPCE program delivers a wide range of CPD accredited educational streams and individual sessions providing delegates the opportunity to tailor the program to meet their learning needs. Delegates can choose to participate in Accredited Learning Modules (ALMs), individual sessions or a mix of both across the event days.
To find out more about accreditation for GPs and practice nurses, click here.
What is an ALM?
Accredited Learning Modules (ALMs) provide quality, structured education directed to achieving demonstrable changes in the performance, knowledge, skills, behaviour and attitudes of GPs. Each module consists of a predisposing activity, a series of structured sessions during the conference, an evaluation and a reinforcing activity. ALMs are accredited for 40 CPD points with the RACGP.
To complete an ALM at the GPCE, delegates can choose from a variety of ALM streams that have been specifically designed for general practice. Delegates must complete predisposing material which will be available 4 weeks prior to the conference, as well as a reinforcing activity and evaluation following their attendance at the GPCE.
All accreditation documentation can be found via the online Delegate Hub.
What is a Predisposing Activity?
A predisposing activity is an activity that must be completed prior to commencing an ALM at the conference; examples include reading articles, collecting case studies, or answering pre-workshop questions. Your predisposing activity(s) will be available via the online Delegate Hub approximately 4 weeks prior to the conference.
After the conference you will also be asked to complete an ALM reinforcing activity and an activity evaluation form via the online Delegate Hub.
What is a Facilitator?
A facilitator acts like a 'host' for the conference sessions we have at GPCE. Having a facilitator present in each of the sessions greatly adds to the continued excellence of our conferences.
As an incentive, the GPCE provides student facilitators with complimentary access to the conference.
What are Procedural Grants?
Proceduralists may be eligible for a one day grant ($2000) or a two day grant ($4000). Eligibility for a one day grant is attendance at six sessions in one of the procedural grant streams over the three days of the conference. Eligibility for a two day grant is attendance at 12 sessions in one of the procedural grant streams over the three days of the conference. Delegates who wish to apply for a procedural grant at any GPCE conference should contact Pauline Curtis at the RACGP on 08 8267 8351 or ACRRM on 1800 223 226 to confirm your eligibility. Registration in the Rural Procedural Grants Program is required prior to attending the GPCE.
How many sessions am I able to attend?
Delegates are entitled to register for five sessions per day.
Collecting Delegate Information
Why do I get scanned so many times?
Delegates are scanned upon entry into the event to ensure attendance and registration. Exhibitors & sponsors have the opportunity to hire a scanner to collect delegate information. By allowing an exhibitor or sponsor to scan your name badge you are allowing them to send you follow-up information.
Conference & Exhibition Entry Conditions
Who can attend the event?
Entry to the GPCE is strictly for Healthcare Professionals only. This includes general practitioners, nurses, practice managers, allied health professionals, registrars and medical students only. Canvassing or soliciting for business by non-exhibitors or unauthorised personnel during the conference/exhibition is strictly prohibited and appropriate action will be taken if this is breached.
Can I attend the event if I have a meeting lined up with a sponsoring business at the GPCE?
If you do not fall within the above mentioned “Healthcare Professional” category, then entry into the event will be refused.
What will the "new normal" look like for GPCE events?
In this difficult and uncertain time, the health and safety of our colleagues, exhibitors and visitors is of paramount importance to Reed Exhibitions. With that in mind, we have developed a formal set of enhanced health and safety protocols in collaboration with industry task forces for our upcoming events. Click here to read the full document. For an overview of how we will be helping all our customers do business in a safe environment, please click here.
Are meals provided?
Morning tea, afternoon tea and lunch is provided for all attendees at the GPCE.
What sponsorship/exposure activities are available?
To discuss with the team regarding a tailor made package, please contact our team. For more information, please click here.
If you are a media representative and wish to gain entry to the event, approval is required prior to the event. Please contact Dina Ahmad, Marketing Manager via Dina.Ahmad@reedexpo.com.au or 02 9422 2577.